POLICIES
YOUR FACE, OUR SECRET. BECAUSE ONLY WE KNOW
TERMS & CONDITIONS
We completely understand things may pop up but please abide by the following policies to ensure you don't forfeit your deposit.
Payment
Only We Know Aesthetics requires full payment to be made at the time of your procedure. Payments can be made via cash, EFTPOS, Afterpay or bank transfer.
If full payment is not made at the time of procedure Only We Know Aesthetics reserves the right to pursue you for payment of outlays, fees, interest and costs associated with recuperating such amounts.
Cancellation
Only we know Aesthetics requires a minimum of 48 hours appointment cancellation notice prior to your appointment. Patients who cancel their appointment within 48 hours of their appointment will forfeit their booking deposit.
Reschedulling
Only we know Aesthetics requires a minimum of 48 hours appointment rescheduling notice prior to your appointment. Patients who reschedule their appointment within 48 hours of their appointment will forfeit their booking deposit.
Right to refuse
Only we know Aesthetics practices within accordance of relevant legislations and guidelines. This provides staff the right to refuse treatment at our discretion.
Consultation
Only We Know Aesthetics reserves the right to establish suitable treatment for the client.
Sales/Promotions issued or advertised
Not in conjunction with any other offer.
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Treatment/procedure packages are not able to be split between more than one person or transferred to another unless stated otherwise.
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Treatments/procedure and service packages are not transferable to other individuals unless stated otherwise.
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Promotional pricing is not valid for existing bookings and will only apply to new bookings made and paid during the stated promotion period.
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Offers are for a limited time only and are also subject to availability.
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Only we know Aesthetics reserves the right to discontinue a sale/promotion or modify pricing at any given time without previous advertisement or notification.
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Promotion pricing only applies to identified procedures/treatments only.
Only we know Aesthetics reserves the right to decide suitable treatment for the client and can refuse treatment if a client is deemed not suitable. The medical practitioner at their absolute discretion makes this decision.